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Terms of Service

The agreement between you and RoomMirror for our AI interior design service

1. What this document is

These terms are an agreement between you and the RoomMirror team ("we", "us", "RoomMirror") covering your use of roommirror.com and related services (the "Service"). By creating an account, buying credits, or clicking Generate, you confirm that you have read and accept these terms, our Privacy Policy and our Refund Policy.

We may update these terms. For material changes affecting your rights, we will post a notice on the site and update the effective date on this page. Continuing to use the Service after a change takes effect means you accept the updated terms.

2. What we provide

RoomMirror is an AI-powered interior design visualisation tool. Core features:

  • Full-room restyle: upload one room photo, pick a style plus palette, material and lighting preferences, and receive a restyled render of the same room from the same viewpoint;
  • Partial redraw: select a region of the photo and redraw only what is inside it (for example, only the sofa), leaving the rest untouched;
  • Floor plan rendering: upload a 2D floor plan and receive a 45° bird's-eye render;
  • Result handling: download images, export a PDF deck, create a read-only share link, save favourites and compare side by side.

The Service relies on third-party AI models and cloud infrastructure. Each render is produced by a model, so we do not guarantee that a style will meet a particular visual standard or your personal taste.

3. Accounts

  • You must provide a working email address and verify it to receive the new-user credits.
  • Accounts are personal: they may not be transferred, lent, rented or sold.
  • You are responsible for everything that happens under your account. If you suspect unauthorised access, contact support@roommirror.com immediately.
  • We may limit generation, suspend or terminate accounts that breach these terms.

4. Credits and payment

  • New users receive 10 credits after verifying their email. Each successful generation costs 10 credits; failed generations are not charged.
  • Credit packs are one-time purchases in US dollars: $6.99 for 100 credits, $19.99 for 600 credits, $49.99 for 2,000 credits. The Pro pack additionally unlocks watermark-free, 2K output.
  • Credits do not expire. They can only be used in the Service and cannot be transferred, withdrawn as cash, or exchanged for other goods.
  • Prices shown at checkout apply. We may change prices and credit rules; changes do not affect credits you have already purchased.
  • Payments are processed by Stripe (cards, Apple Pay, Google Pay) or PayPal. We never see or store your full card number or PayPal password.
  • Refunds are governed by our Refund Policy: a full refund is available within 7 days of purchase if the credits are unused; consumed credits are non-refundable.

5. Content you upload

  • You keep the copyright in the photos you upload. You grant us a narrow licence to process those photos solely to provide the Service (storage, transfer, model inference, and sharing at your instruction).
  • You confirm that you have the right to upload the photos, that they do not contain unauthorised images of other people, private spaces or confidential information, or that you have obtained the necessary permissions.
  • Uploaded photos are stored in private storage readable only by your signed-in account. A render becomes publicly accessible only when you explicitly click Share.
  • You can delete photos and renders under Settings → Files, or delete your account to remove everything at once.

6. Using generated results

  • Subject to these terms, you may use generated results for personal and commercial purposes (client proposals, social posts, printed material).
  • You must describe results honestly as AI-generated visualisations and must not present them as unedited photographs in misleading advertising.
  • AI renders may not match the real space, materials or structure. They are for design reference only and must not be used as a basis for construction, quotations, structural changes or safety assessments.

7. Prohibited use

You must not:

  • upload photos you do not own, or photos containing clear images of other people, identity documents or street addresses;
  • generate content involving violence, sexual content, discrimination, infringement of others' rights, or unlawful material;
  • reverse engineer, scrape or mirror the Service, or use it to train competing models;
  • mass-register accounts, bypass credit or rate limits, or use automation to farm signup credits;
  • disrupt the Service, attack our infrastructure, or attempt unauthorised access to other users' data.

8. Changes, interruptions and termination

  • We may add, change or retire features; material changes will be announced in advance on the site.
  • You may stop using the Service and delete your account at any time. Deletion permanently removes credits, photos and generation history.
  • We are not liable for interruptions caused by force majeure, third-party outages or regulatory requirements. If an interruption lasts more than 30 days, you may request a pro-rata refund of unused credits.

9. Disclaimer and limitation of liability

  • The Service is provided "as is". We work to keep it stable and secure but do not promise uninterrupted or error-free operation.
  • To the maximum extent permitted by law, we are not liable for indirect losses, lost profits, lost data or loss of goodwill.
  • Our aggregate liability for the Service will not exceed the amount you actually paid in the previous 12 months.
  • Nothing in this section excludes liability that cannot be excluded by law, such as personal injury caused by our wilful misconduct or gross negligence.

10. Intellectual property

The RoomMirror name, logo, interface, the prompts and copy behind our 22 styles, and the site code belong to us. You may not copy, mirror, redistribute them or use them to train competing models without written permission. Ownership of generated results is described in section 6.

11. Disputes

These terms do not limit rights granted to you by mandatory consumer protection law in your country or region.

If a dispute arises, contact support@roommirror.com first; we will try to resolve it amicably. If we cannot, either party may use the remedies available under the laws applicable to them.

12. Contact

Questions about these terms: support@roommirror.com. We usually reply within 2 business days.